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Charms

How to Pay Band Fees:

  1. White Box:  Place payments in an envelope marked with student’s name & description.  Place in white box behind the door in the music office.
  2. Mail:  Mail check to CGTBB – PO Box 1161 Greenwood, IN 46142
  3. Online: Login in to www.CharmsOffice.com using the school code: centergrovebands and your child’s CG Student ID#, click on Finances, Make Miscellaneous Payment, then enter the amount and description, and click “start payment”. **There will be an additional 3% fee for using this PayPal feature.

Charms

Click HERE to access Charms for the following:

  • Update contact information
  • Check student escrow account
  • Pay band fees

Email Communications:

How to Login for the 1st time

  • Go to www.charmsoffice.com
  • Click the “LOGIN” button 
  • Select “Parents/Students/Members”
  • Enter the school code:  centergrovebands (this should be all lowercase & no spaces)
  • The student password will be your child’s CG Student ID # (This # usually begins with 100.)
  • You will then be prompted to change the password.
  • Password must have: a minimum of 8 characters, include alpha & numeric characters, & 1 capital letter.  (It won’t accept symbols)
  • Write your Charms password down & keep it for future reference.
  • Share any password changes with all adults financially responsible for your child.

How to Check Your Student’s Account Balance & Make Online Payments

  • Go to www.charmsoffice.com
  • Click the “LOGIN” button
  • Select “Parents/Students/Members”
  • Enter the school code:  centergrovebands (this should be all lowercase & no spaces)
  • Enter your password 
  • Click on “Finances” (the wallet or $ icons)
  • To make an online payment:  Click “Make Miscellaneous Payments”
  • There will be a 3% fee for using the online PayPal feature.

What to do if you forget your password

  • If you don’t know your Charms password, your child will need to access their CG email.
  • Type 12345678 in the password field and press enter.
  • Enter the student’s name as it appears in their Charms Profile and their CG email address.
  • A reset link will be sent to the student’s CG email address